Terms of service
These Terms of Service (“Terms”) govern your use of tealadybk.com (the “Site”) and the purchase of products from Tea Lady Brooklyn (“Tea Lady,” “we,” “us,” or “our”). By accessing our Site or placing an order, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Site.
Eligibility
By using this Site, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
Products & Orders
All products are subject to availability. We reserve the right to:
- limit quantities
- discontinue products
- change product descriptions or pricing at any time without notice
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing, or availability issues. If an order is canceled after payment has been processed, a refund will be issued.
Pricing & Payment
All prices are listed in USD unless otherwise noted. Payment is due at the time of purchase and is processed securely through third-party payment providers.
We are not responsible for delays or issues caused by payment processors.
Shipping
Shipping timelines, methods, and costs are outlined in our Shipping Policy, which forms part of these Terms. Delivery dates are estimates and not guaranteed.
Once an order has been shipped, Tea Lady is not responsible for delays, loss, or damage caused by shipping carriers.
Returns & Refunds
All sales are final. Due to the nature of our products, we do not accept returns or exchanges.
Refunds or replacements may be issued for damaged, defective, or incorrect items in accordance with our Refunds Policy, which is incorporated into these Terms.
Product Use & Disclaimer
Our products are intended for general wellness and enjoyment only.
They are not intended to diagnose, treat, cure, or prevent any disease. Statements on this Site have not been evaluated by the Food and Drug Administration.
Always consult a qualified healthcare professional before using any herbal products, especially if you are pregnant, nursing, have a medical condition, or are taking medication.
Individual results may vary.
Intellectual Property
All content on this Site — including text, images, graphics, logos, and designs — is the property of Tea Lady Brooklyn or its licensors and may not be used, reproduced, or distributed without our prior written permission.
User Conduct
You agree not to:
- use the Site for unlawful purposes
- interfere with the Site’s functionality or security
- submit false or misleading information
- infringe upon the rights of Tea Lady or others
We reserve the right to terminate access to the Site for violations of these Terms.
Limitation of Liability
To the fullest extent permitted by law, Tea Lady Brooklyn shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Tea Lady Brooklyn from any claims, damages, or expenses arising out of your use of the Site, violation of these Terms, or misuse of our products.
Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page and take effect immediately upon posting.
Contact Information
If you have questions about these Terms, please contact us at: